Malta Skincare — Legal
Privacy
Policy
Malta Skincare operates this store and website to provide you with a curated shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase, or otherwise communicate with us.
Please read this policy carefully. By using the Services, you acknowledge that you have read and understood the collection, use, and disclosure of your information as described herein.
§ 01
Personal Information
We Collect
"Personal information" refers to information that identifies or can reasonably be linked to you. It does not include anonymised or de-identified data. Depending on how you interact with the Services, we may collect the following categories:
Contact Details
Name, billing & shipping address, phone number, and email address.
Financial Information
Credit/debit card numbers, payment details, transaction records, and payment confirmation.
Account Information
Username, password, security questions, preferences, and settings.
Transaction Information
Items viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled.
Communications
Information contained in customer support inquiries and other messages you send us.
Device & Usage Data
IP address, browser type, network connection, identifiers, and how you navigate the Services.
§ 02
Sources of Personal
Information
We may collect personal information from the following sources:
- Directly from you — when you create an account, use the Services, or communicate with us.
- Automatically through the Services — from your device via cookies and similar technologies.
- From service providers — when they collect or process your personal information on our behalf.
- From partners or other third parties — as described further in this policy.
§ 03
How We Use Your
Personal Information
- Provide & Improve the Services — processing payments, fulfilling orders, managing accounts, arranging shipping, enabling reviews, and tailoring your shopping experience.
- Marketing & Advertising — sending promotional communications by email, text, or mail, and showing personalised online advertisements based on your activity.
- Security & Fraud Prevention — authenticating your account, securing payments, and detecting fraudulent or malicious activity.
- Communicating with You — providing customer support and maintaining our business relationship.
- Legal Reasons — complying with applicable law, responding to legal process, and enforcing our terms and policies.
§ 04
How We Disclose
Personal Information
We may disclose your personal information to third parties in the following circumstances:
- With Shopify and vendors who perform services on our behalf — IT management, payment processing, data analytics, cloud storage, fulfillment, and shipping.
- With business and marketing partners to provide personalised advertising and marketing services.
- When you direct or consent to disclosure — such as to ship products or through social media integrations.
- With our affiliates or within our corporate group.
- In connection with a business transaction such as a merger or bankruptcy, or as required by applicable law.
§ 05
Relationship
with Shopify
The Services are hosted by Shopify. Information you submit will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside.
Shopify may use personal information collected about your interactions with our store, alongside other merchants, to provide enhanced features. In these circumstances, Shopify is responsible for processing your personal information and responding to your rights requests.
To learn more, visit privacy.shopify.com.
§ 06
Third-Party Websites
& Links
The Services may provide links to websites or platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found there.
Information you share on public or semi-public venues, including third-party social media platforms, may be viewable by other users without limitation as to its use. Our inclusion of links does not imply endorsement of their content, owners, or operators.
§ 07
Children's
Data
The Services are not intended for use by children. We do not knowingly collect any personal information about children under the age of majority in your jurisdiction.
If you are a parent or guardian of a child who has provided us with their personal information, please contact us using the details below to request deletion. As of the Effective Date, we do not have actual knowledge that we sell or share personal information of individuals under 16 years of age.
§ 08
Security & Retention
of Information
No security measures are perfect or impenetrable; we cannot guarantee perfect security. We recommend you do not use unsecure channels to communicate sensitive or confidential information to us.
Retention periods depend on factors such as whether we need the information to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
§ 09
Your Rights
& Choices
Depending on where you live, you may have some or all of the following rights. These rights are not absolute and may apply only in certain circumstances.
Right to Access
Request access to the personal information we hold about you.
Right to Delete
Request deletion of personal information we maintain about you.
Right to Correct
Request correction of inaccurate personal information we hold.
Right to Portability
Receive a copy of your data and request transfer to a third party.
Communication Preferences
Opt out of promotional emails at any time via the unsubscribe link. We may still send non-promotional communications related to your account or orders.
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing requests. You may designate an authorised agent to make requests on your behalf.
§ 10
International
Transfers
We may transfer, store, and process your personal information outside the country in which you reside. If we transfer your personal information out of the European Economic Area or the United Kingdom, we rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent instruments, unless the destination country has been determined to provide an adequate level of protection.
§ 11
Contact
For questions about our privacy practices, to exercise your rights, or to lodge a complaint, please reach us at:
We may update this Privacy Policy from time to time. The revised version will be posted on this website with an updated "Last updated" date.